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USB thumb drive – an all around tool July 25, 2007

Posted by edutechies in Tools.
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USB drives are getting cheaper and bigger day by day. Everyone is using one as their mobile storage media. Throw away those floppy’s, Zips and CD-R’s get yourself a 2GB USB thumb drive to help with troubleshooting and support. They are one of the most useful and versitile tools in any kit. Not only can they hold a bunch of software troubleshooting items, but you can boot from them too! At the ACCC Micro Repair Office, we use them at our Res-Net and Wireless helpdesk otherwise know as ACCCeSS. There is a gambit of tools that you can stick on it. Here are some that we use:

Process Explorer for Windows – http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx

Toolbarcop – http://windowsxp.mvps.org/toolbarcop.htm

Winsockfix – http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml

And many many others. These programs along with your favorite Antivirus program, Spyware and Adware remover will help you resolve those pesky problems with slowness, filtered computers, zombies, and clear up the computer ailments.

Though to really clean the computer the best course of action is to reinstall….yea ouch~!

Mike

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Google – “The Tech Tool” July 24, 2007

Posted by edutechies in Tools.
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Well, to start off the first post, I figured I would start with the most widely used tech tool, Google.  We all use it to find out what the annoying "blue screen of death’s" code means.  Why we are getting that error in such and such program.  So Google is straight forward and easy to use for standard searching.  But did you know that there are way to hone your searches?  The first being "advanced " and "boolean" searching.  Using these methods which you can find below, will help to scale down your searches and to refine them to find that elusive tech info you are looking for and need.  There is also a really cool Google search feature call "Google Code Search".  As mentioned on CNET, "The service, conceived by the Google Labs early technology group, will crawl publicly available code, most of which is made available through open-source projects. The search and indexing covers code on Web pages and code that resides in compressed files, said Tom Stocky, a product manager at Google."  With the "file:" search function, you can search for that particular file that you may need to repair that software issue that is plaguing the user you are trying to support.

Interactive online Google tutorial and references – Google Guide

  • A very good Google guide on use the search engine.
     – post by mglund

EDUtechies Wiki – online! July 24, 2007

Posted by edutechies in Wiki.
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I found a really good free wiki hosting site, Wikidot.com and started a wiki at the site. The web address is http://edutechies.wikidot.com/ . I know that a wiki will probably come in very handy for this project and I am glad that I can incorporate a freely hosted one.

Side note – one of my goals for this project was to use only free online hosting tools. This is the basic design of the project, using or finding online tools and resourses that can and are used with ed tech support.

Mike